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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dean Walker

Dean Walker

June 7, 2025

5  out of  5
rating by Dean Walker
"We had a wonderful experience working with Jamie Bellefeuille while we were going through our policies. Very helpful, friendly, and professional. Thank you for great service!"
We responded:
"Thank you for your review, Dean! I'm happy to hear that Jamie provided you with such helpful and professional service while reviewing your policies. We appreciate your kind words and are here to assist with any future needs. Thanks for choosing us!"
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Natalie Whitten

June 5, 2025

5  out of  5
rating by Natalie Whitten
"I'm really impressed with this Ins Agency and working with Cody K. They found us very competitive rates, answered all of our questions, have been super kind and responsive, and our rates have not creeped up year to year! First time in a long time I have not had to switch insurance companies after 1 year! Thank you SF!"
We responded:
"Thanks Natalie. Cody is our best at finding new customers the best prices for the right coverage. "
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Irina

May 27, 2025

5  out of  5
rating by Irina
"I've been with state Farm for a good number of years and everyone that I've worked with has been much help all the time! The last time I've worked with Jamie and she's helped me figure things out and correct everything that was mixed up on my policy. Thank you very much!"
We responded:
"Thank you, Irina, for your continued support over the years! I'm happy Jamie could assist you in resolving your policy issues. We're here to help with any questions or needs you might have. ."
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Deanna McAuliffe

May 27, 2025

5  out of  5
rating by Deanna McAuliffe
"Owen Baroli helped me out when I called for information. I am impressed with his courtesy and professionalism. He looked up the information for me quickly and emailed it back since I was out of time. He went the extra mile to assist me."
We responded:
"Thank you, Deanna, for sharing your experience! I'm glad to hear that Owen was able to assist you promptly and professionally. It's wonderful to know he went the extra mile to help. If you need any more assistance or have further questions, feel free to reach out to our office anytime!."
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Carl Strode

May 23, 2025

5  out of  5
rating by Carl Strode
"Cathy Pederson provided cheerful, friendly, and courteous service. She was proactive in resolving our concerns."
We responded:
"Thank you, Carl, for sharing your experience! I'm happy to hear that Cathy provided cheerful and friendly service while proactively addressing your concerns. We appreciate your feedback and are here to assist with any future needs you may have.."
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Colette Golder

May 21, 2025

5  out of  5
rating by Colette Golder
"Cathy P. helped me with adding my husband's new motorcycle to our policy. While helping me, she noticed that my last name was not changed in some of our policies. She took the time and went through each policy to make sure my name was correct. She was extremely helpful and knowledgeable. Thank you for your help."
We responded:
"Thanks Colette, Cathy has been helping State Farm customers for nearly 10 years. She does a fantastic job of making sure everything is accurate."
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Randy Searcy

May 16, 2025

5  out of  5
rating by Randy Searcy
"Cathy Pederson did a great job helping us review our insurance and help us save money while making sure we had proper coverage."
We responded:
"Thank you, Randy, for sharing your experience! I'm glad Cathy was able to assist you in reviewing your insurance and finding savings while ensuring you have the right coverage. It's wonderful to have her as part of our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Stella Li

May 15, 2025

5  out of  5
rating by Stella Li
"Kassidy always responds me as soon as possible when I text the office with my questions (e.g., updating address…), and solve it immediately, which is helpful!!"
We responded:
"Thank you, Stella, for sharing your experience! I'm glad to hear that Kassidy has been prompt and helpful in addressing your questions and updating your information. We appreciate your feedback and are here to assist with any future needs or questions you may have.."
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Trever Terrill

May 14, 2025

5  out of  5
rating by Trever Terrill
"I was working with an individual named Shaye. I was on the phone for over a number of hours with a couple of different individuals. This person treated me like they actually cared. Finally. Faith in humanity still lost but it's nice to finally get helped by a decent individual. If you are this persons boss give them a raise you won't find workers like this anymore. Thanks Shaye hope you have lots of good luck in life appreciate your help."
We responded:
"Thank you, Trever, for sharing your experience! I'm glad to hear that Shaye was able to assist you with such care and dedication. It's wonderful to know that her efforts made a positive impact on your experience. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!. "
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Lynda Hamilton

April 29, 2025

5  out of  5
rating by Lynda Hamilton
"I appreciate Kassidy”s prompt and kind service. Thank you!"
We responded:
"Thank you, Lynda, for your kind words! I'm happy to hear that Kassidy provided you with prompt and kind service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Andrew Honn

April 24, 2025

5  out of  5
rating by Andrew Honn
"Kassidy did a great job today answered my question..."
We responded:
"Thank you, Andrew, for sharing your experience! I'm happy to hear that Kassidy was able to assist you effectively and answer your question. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you have any more questions or need assistance in the future, feel free to reach out!"
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Amanda Lowe

April 18, 2025

5  out of  5
rating by Amanda Lowe
"I've been insured through this office for more than 10 years, and recently worked with Jamie Bellefeuille to bundle more of my coverage. She and every other agent I've worked with have always been so helpful and patient. Can't recommend this office enough!"
We responded:
"Thank you, Amanda, for your continued support! I’m glad to hear that Jamie and the rest of our team have been helpful and patient in assisting you with your coverage needs. Your recommendation is appreciated. If you have any questions or need further assistance, feel free to reach out."
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Lacey Silva

March 24, 2025

5  out of  5
rating by Lacey Silva
"There was an issue that had cropped up that I was completely unaware of until Kassidy from this office texted me (which I greatly approved of over a random phone call) to let me know of the problem. She researched what had happened and why and took it upon herself to do what needed done on her end so that I literally had to do nothing and I was able to avoid losing insurance on my house. (This issue was of my own making due to my mailing address vs. my physical address). She was extremely thorough and very sweet and polite and it was probably the least stressful customer service interaction I have ever had regarding a potential disaster. Ever since my previous agent retired the few times I have interacted with the staff at this office has been wonderful. I am extremely happy with them."
We responded:
"Thank you, Lacey, for sharing your experience! I'm so glad to hear that Kassidy was able to assist you effectively and make the process stress-free. It's wonderful to know that our team's efforts have been appreciated and that you've had positive interactions with us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!"
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Tess G

February 24, 2025

5  out of  5
rating by Tess G
"I had the pleasure of talking to Owen Baroli from Dave Christy State Farm regarding my car insurance claim. He's very polite, knowledgeable, and definitely an asset to the company. Thank you Owen for processing my claim promptly."
We responded:
"Thank you, Tess, for sharing your experience with Owen! I'm glad to know that he was able to assist you so efficiently. His dedication and professionalism truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Eme Ray

February 5, 2025

5  out of  5
rating by Eme Ray
"Dave Christy has been my agent since I received my driver's license at 16 (1994). Since then, he has insured my house, my second house, my businesses, and multiple rental properties. Dave has set up my employee's retirement funds as well as my life insurance. He has personally gone out of his way when I needed to make a claim large or small (remember when a car ran into my building?!). I sleep better at night knowing that if there is ever a need, I'm not going to have to fight my insurance company for help. Dave truly lives up to the State Farm jingle. Like a good neighbor, he's there."
We responded:
"Thanks Eme, it has been my pleasure. Only issue is everytime I try to ride my Peloton - you are already on there kicking my butt! Thanks for the review and all your business all these years."
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brian cole

December 20, 2024

1  out of  5
rating by brian cole
"Where do i start. Used state farm for roughly 18 years for personal and 3 years for my business. Constant price hikes (had 1 house claim, zero automotive claims) in that 18 years. Didn't matter, raised my rates. Used for my business for 3 years, changed to a different company late 2022. Moved our office early 2023 and started getting calls from a debt collector late 2023. Come to find out the company audit they do yearly that we sent in end of 2022 never got finalized until mid 2023. Well all there notices got sent to our old address. Never received phone calls or any emails until the debt collectors started calling. Reached out to state farm told them the new address(4 times). I resubmitted info for the audit in early 2024. Never heard anything, checked in with this office, was told everything was good to go. Then received an email today from guess who, debt collectors. was told they have sent notices to us. Guess what they were still sending mail to an old address we haven't been at since late 2022. Great job state farm... Now, the people at the Dave Christy office were always polite, kind of hard to get ahold of the right people, but always polite. But I will NEVER EVER use State Farm ever again for the rest of my life. Communication from the audit department was absolute garbage. I pay 3x the amount now for my company insurance and will gladly just to not have to use this company ever again. STAY FAR FAR AWAY IF AT ALL POSSIBLE."
We responded:
"Thank you, Brian, for sharing your experience. I'm genuinely sorry to hear about the challenges you faced with communication and the audit process. It's concerning that the notices were sent to an outdated address despite your efforts to update it. I appreciate your feedback and will ensure it is shared with the relevant departments to prevent similar issues in the future. If there's anything more I can do to assist or if you'd like to discuss this further, please feel free to reach out to our office."
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Cliff Barr

November 21, 2024

5  out of  5
rating by Cliff Barr
"Cathy Pederson from Dave Christy State Farm in Spokane Washington was 5 stars. She came in early, took my information, and provided an updated quote within 30 minutes. Would honestly recommend. Great person, great organization. Thanks!!!"
We responded:
"Cathy, thank you so much for your kind words! I'm glad Cathy was able to assist you efficiently and provide an updated quote so quickly. We appreciate your recommendation and are happy to have her as part of our team. If you need any further assistance, don't hesitate to reach out. . - Dave Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Michele Crim

Michele Crim

November 13, 2024

5  out of  5
rating by Michele Crim
"I have exclusively used Dave Christy’s office for over 25 years for all of my insurance needs. I use them even though I no longer live in the Spokane area. They are always helpful with answering my questions and making adjustments to my policies as needed. I also appreciate that they regularly offer to check in with me to make sure I have things insured in the most effective way. I’ve only had a couple of claims over the last two decades, and they have always been very helpful in navigating that process.I recently moved from Oregon back to Washington, and Jamie did a great job of helping to rewrite all of my numerous policies for Washington. Can’t recommend them enough."
We responded:
"Michele, Thank you so much for your loyalty over the past 25 years! We're glad to have been able to assist you with all your insurance needs, even from afar. It's wonderful to know that our team has been helpful in answering your questions and adjusting your policies as needed. Jamie will be happy to hear your kind words about her assistance with your recent move back to Washington. We appreciate your recommendation and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out. - Dave Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Joseph Kerfoot

Joseph Kerfoot

November 7, 2024

5  out of  5
rating by Joseph Kerfoot
"Dave Christy's office in Spokane Valley, WA has provided my homeowners and auto insurance for several years. I could not be more pleased. Everyone in the office has been prompt and knowledgeable handling our needs. In particular Shannon Kellogg has been an outstanding contact for me. Great Job Shannon!"
We responded:
"Joseph, thank you for your wonderful review! I'm glad to know that our office has been able to meet your homeowners and auto insurance needs over the years. Shannon is indeed a valuable member of our team, and I'm happy to hear she has provided you with outstanding service. We appreciate your continued trust and look forward to assisting you with any future needs. Dave - Dave Christy - State Farm Insurance Agent, Spokane Valley, WA"
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Cindy Bond

October 29, 2024

5  out of  5
rating by Cindy Bond
"I recommend Dave Christy's office because there was a gentleman in the office named Owen Baroli that was just starting out and was new in the office that took the time to help me with changing my policy. I needed his help in many different areas on my automobile policy and for that reason we had to do a lot of communication via phone and email. He was really patient with me. He just did an awesome job for me and I know he will do an awesome job for the customers he will help in the future."
We responded:
"Cindy, thank you for your wonderful review! I'm glad Owen was able to assist you with your auto policy changes and provide the support you needed. It's great to hear he was patient and thorough in his communication with you. We appreciate your recommendation and look forward to continuing to serve you in the future. If you have any further questions or need assistance, don't hesitate to reach out! - Dave Christy - State Farm Insurance Agent, "
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Darhl Edwards

October 26, 2024

5  out of  5
rating by Darhl Edwards
"We met with Sam Paulk in Pullman yesterday and she was a great help in getting our insurance needs in order….everyone that we have talked to at Dave Christy’s State Farm Insurance office have been really great to work with"
We responded:
"Thank you, Darhl, for your wonderful review! I'm happy to hear that Sam was able to assist you with your insurance needs. Our team takes pride in providing excellent service, and it's gratifying to know that everyone you've interacted with at our office has been great to work with. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Dave Christy - State Farm Insurance Agent. "
Profile photo of Dean Johnson

Dean Johnson

October 16, 2024

5  out of  5
rating by Dean Johnson
"I just got off the phone with Cathy Pederson and she provided me with wonderful customer service. She efficiently added another car to my insurance and she also made me aware of ways that I could reduce my car insurance premium that I wasn't aware of. If you have insurance with Dave Christy's office, I recommend that you work with Cathy."
We responded:
"Dean, thank you for sharing your experience! I'm glad Cathy was able to assist you efficiently and provide valuable tips on reducing your car insurance premium. We appreciate your recommendation and are always here to help with any future needs. - Dave Christy - State Farm Insurance Agent, Spokane WA "
Profile photo of douglas jacobson

douglas jacobson

October 16, 2024

5  out of  5
rating by douglas jacobson
"Just switched to Dave Christy a couple of weeks ago. Awesome people ,very professional and helpful. Cathy helped me to further understand my insurance needs, especially our home owners. Highly recommend this agency"
We responded:
"Douglas, thank you for your fantastic review! I'm glad to hear that you found our team professional and helpful. Cathy is indeed a valuable member of our team, and I'm happy she could assist you with your homeowners insurance needs. We appreciate your recommendation and look forward to continuing to serve you. If you have any further questions or need assistance, don't hesitate to reach out. - Dave Christy - State Farm Insurance Agent, Spokane , WA"
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Andy Tillman

September 5, 2024

5  out of  5
rating by Andy Tillman
"We had a fire in one of our rental homes. After three months the restoration company and our Adjuster had still not come to an agreement about the scope of work to be done. Lameatria Clark expidited our claim and within two weeks got the project moving again. Dave Christy's team has a deservedly good reputation. We recommend them highly."
We responded:
"Thank you for trusting us with your insurance needs Andy!"
Profile photo of Nicholas R. Tortorello

Nicholas R. Tortorello

September 1, 2024

5  out of  5
rating by Nicholas R. Tortorello
"Cathy Pederson at Dave Christy State Farm Spokane did an excellent job dealing with my questions and advising me on adding an Umbrella Policy with my home and auto policies."
We responded:
"Nicholas, thank you for your wonderful review! I'm glad Cathy was able to assist you with your questions and provide valuable advice on adding an Umbrella Policy to your home and auto policies. We appreciate your trust in our office. If you have any further questions or need assistance, we're here to help!. - Dave Christy - State Farm Insurance Agent, Spokane Valley, WA"